Shipping and Payment

SHIPPING COSTS

Austria and Germany: 5.95€ free shipping for orders over 59.00€!*

Other EU countries: 9.95€ free shipping for orders over 199.95€! Exception Romania 20.00€*

Switzerland and non-EU countries: 19.95€*

Please note that additional taxes (such as VAT for intra-community acquisitions) and/or duties, such as customs fees, may apply to cross-border shipments, which are the customer's responsibility.

We ship with our logistics partners: GLS/Austrian Post/FedEx/UPS.

*For shipments weighing over 25kg, 50 euros shipping costs will be charged regardless of the order amount.

DELIVERY TIMES

Unless delivery times are specified on the product pages, delivery time within the country is 1-3 days.

If the delivery time deviates from 1-3 days, the corresponding delivery time will be indicated on the product page.

Austria: 1-3 days Germany: 2-3 days Rest of EU & Switzerland: 3-5 days

NOTE

If you order several items from us as part of an order, which have different delivery times, we will ship the goods in one common shipment, unless we have agreed otherwise with you. In this case, the delivery time that applies to the item in your order with the longest delivery time applies to the entire shipment of goods.

INFORMATION ABOUT CALCULATION OF DELIVERY DATE

The deadline for delivery begins on the day after payment in advance is instructed to the transferring bank or, for other payment methods, on the day after the contract is concluded, and ends with the expiration of the last day of the deadline. If the last day of the deadline falls on a Saturday, Sunday or a public holiday recognized at the place of delivery, the next working day shall take the place of such a day.

PAYMENT OPTIONS

Payment in advance

Payment by PayPal

Payment by invoice (Klarna)

Payment by credit card

Payment in installments

Return shipments to: E-Craft KG Sechskrügelgasse 2, 1030 Vienna, Austria.